Support

Support removes operational friction while controlling quality and risk.

AI-assisted summary of published DOU and Djinni analytics

Salary from $910 Posted estimate · last 3 months
Salary to $1,544 Posted estimate · last 3 months
Jobs 1,257 Last 3 months
Applications per job 24.7 JobNote category match
01

Published signal

Support / Customer Success + Support family
$1,419 Support / Customer Success median
$1,200 Customer / Technical Support median

Hiring Use a real exception or failure case and ask how the candidate improved the process.

Candidate Show faster service, lower risk, clearer information, or lower cost.

Data Customer Support and Customer Success combined. Customer and Technical Support combined.

Independent salary benchmark

DOU salary survey

Source data
June 2026 · 208 respondents
Role family
Lower quartile$862
Median$1300
Upper quartile$1825
Year over year +13.0%

Salary range history

Lower quartile Median Upper quartile

Customer, technical, and other support respondents · monthly net base salary in USD; bonuses excluded; all locations in the published CSV.

Derived from the shortened public salary-survey data published by DOU. Jobnote and DOU vacancy salaries are separate datasets.

Most wanted skills

Counts of active jobs now and salaries.

Customer Support 253 $939–$1585 Communication 154 $1204–$2280 Technical Support 129 $1115–$1780 English 118 $1555–$2435 Analytics 117 $1862–$3251 CRM 84 $1441–$2653 Troubleshooting 84 $1255–$2429 Problem Solving 65 $1377–$2259 Linux 48 $1976–$3852 MS Office 48 $1246–$2212

Where to hire

Sources

  1. Non-technical salaries — summer 2026 Published signal ·
  2. Non-technical salaries — winter 2026 Published signal ·